Emergencies blare over the intercom. Physicians, nurses, and other staff members hurry through packed corridors. Visitors try to find their loved ones among dozens of rooms – such is life in a large hospital, especially teaching hospitals. Large hospitals are like little villages. People make bonds there, they laugh there, and they cry there. People…

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What is a Patient Tracking System? A patient tracking system is really exactly as it sounds. It is a system that is put in place to monitor patient movements throughout their time in the hospital. Over the years there have been many different ways that clinicians tracked their patients, including pen and paper, spreadsheets, and…

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Let’s face it, few places are more confusing and anxiety-causing than airports and hospitals. Between the two, it’s probably fair to say that hospitals take top prize in confusion, wasted time and stress. So how can we improve the way the overall patient experience? One of the most important ways is through effective hospital wayfinding.…

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Hospital wayfinding is a serious customer and patient relations issue for hospitals and medical facilities. Why? Because patients and visitors, inside and outside the facility, are usually in a heightened state of anxiety and are thus worried about finding their way to their intended destination.  For first-time visitors and patients, this heightened state of anxiety…

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