MAPSTED BLOG

Hospitals & Healthcare

10 Tips to Improve Patient Flow That Will Impact Efficiency in Healthcare
June 04, 202410 Tips to Improve Patient Flow That Will Impact Efficiency in Healthcare

In healthcare, every second counts. When a patient walks in, their experience not only depends on the medical care they receive but the service efficiency of their whole journey from getting the appointments, to waiting in the line or any chaotic handoffs. All of this can really cause frustration, and even sabotage patient safety. Fortunately,…

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Service Excellence in Healthcare: The Role of Customer Service in Hospitals
May 20, 2024Service Excellence in Healthcare: The Role of Customer Service in Hospitals

When patients arrive at a hospital, they do not only bring their diseases and injuries, but also their worries, stress and longing for care. Service excellence in healthcare is more than just medical care, it includes every aspect of the patient experience such that they feel supported and valued. Customer service in hospitals plays a…

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8 Healthcare Industry Trends to Monitor in 2024
March 20, 20248 Healthcare Industry Trends to Monitor in 2024

Keeping up with ever-evolving healthcare industry trends can pose a significant challenge for healthcare professionals worldwide.  Physicians, hospital administrators, nurse practitioners, healthcare educators, pharmacists and hospital chief operating officers find themselves at a pivotal juncture.  They’re navigating the transition from delivering high-quality healthcare and enhancing patient experiences to grappling with emerging challenges. Key Statistics Of…

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The Vital Role of RTLS in Healthcare Emergency Response Settings
February 21, 2024The Vital Role of RTLS in Healthcare Emergency Response Settings

The healthcare landscape is on the brink of a dynamic transformation, powered by the rapid growth of Real-Time Location Systems (RTLS) in healthcare facilities. These systems identify and track the location of objects or people in real time, usually within a building or other contained area. Expected to soar from a market value of USD…

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