Managing physical spaces — a retail store, an office or a big event venue — has always been a challenge. How do you know which areas are the busiest, where people are going and where to make improvements? Until now, businesses had to guess or rely on manual observations, which rarely gave the full picture. […]
Losing personal things, whether a phone or a set of keys is frustrating, but the loss caused by losing important assets within a transportation operation can have far more serious consequences. In transportation industries like airports and train stations, where efficiency and precision are critical, losing track of assets can be a major operational headache. […]
Customer requirements are constantly changing and shopping malls are literally on their toes to meet these needs in addition to managing big spaces. Every day thousands of customers walk in and staff members are laden with different jobs. For example, Dubai Mall and West Edmonton Mall are two of the biggest modern shopping malls. Dubai […]
If you are a mall owner or operator, you know that the world of retail has changed drastically in recent years. Malls today are about customer experience, tenant satisfaction and ultimately, revenue. How do you know if your mall is really driving profits for you? Your new secret weapon for making smarter, data-driven decisions is […]
In healthcare, patient satisfaction is now about more than just the quality of treatment provided. Hospitals need to offer a smooth, relaxed experience for patients from the beginning to the aftercare. Almost two-thirds of those seeking healthcare report a negative experience with providers, which means addressing these frustrations has become imminent. In this blog, we’ve […]
Bricks-and-mortar retail is no longer just a process of stocking shelves and waiting for customers to arrive. Technology has helped retail evolve into a sophisticated blend of high-tech and personalized services – all in hopes of boosting in-person sales and consumer loyalty. Specifically, the role of the Internet of Things (IoT) in retail is transforming […]
When fans get to a stadium, they are not simply looking for a place to sit and watch the game. Fans want something more—an experience. What they actually undergo is, therefore, a process defined by all those features of the environment that they come across. This experience starts right from the time they park their […]
Amusement parks are the ultimate playgrounds, serving up a perfect combo of thrills, giggles, and good old-fashioned nostalgia. From effortlessly navigating the park with interactive maps to experiencing the thrill of roller coasters, it is the perfect escape. They have adrenaline-pumping rides for thrill-seekers and family-friendly attractions with themed entertainment and unique food experiences. In this […]
The manufacturing industry is undergoing a digital revolution and the Internet of Things (IoT) is driving this change. Continuing into 2024 and beyond, IoT solutions for manufacturing are set to make smarter factories. From predictive maintenance to real-time inventory management, IoT offers manufacturers new levels of transparency. What does this transformation look like and what […]
The Internet of Things (IoT) is emerging as a game-changer in various sectors and higher education is no exception. With technology evolving, IoT has enhanced the learning experience for students, teachers and university operations. From smart classrooms to connected devices, the role of IoT in education has opened up various opportunities. In this article, we […]
Customer engagement is what holds the key to the success of the business. How to engage customers in retail? Given that consumer behaviours and expectations are constantly changing today, this question has become more important. The current retail industry is full of innovative retail customer engagement examples, from immersive in-store experiences to sustainable fashion. To […]
The Internet of Things (IoT) is no longer a concept confined to connected homes or automobiles alone. In healthcare, IoT is changing how hospitals work, providing solutions that are not just limited to more traditional practices. The concept of devices being integrated to offer patient care, track essential conditions and even manage hospital operations is […]