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Enhanced Guest Experience

Create an engaging experience for your guests using advanced cross-platform indoor positioning, messaging, and property management solutions.

Find your way

Help your guests find the amenities and excursions they’re interested in using innovative wayfinding solutions with horizontal and vertical positioning, multi -building capabilities, and accessibility support.

Get connected

Upsell in-house specials or excursions, ensure guests know about all of the events that are taking place around your park or resort, and send personalized reminders about future vacation packages and experiences with relevant location- and behaviour-based alerts and notifications.

Direct the flow

Drive traffic flow to specific areas of interest in your resort, place resort staff in areas where guests need them most, interact directly with your guests, and receive timely feedback based on their stay using advanced property management tools.

Smart Resort Solutions

Use innovative location positioning technology to design an all-inclusive indoor navigation, marketing and analytics solution for a destination experience your guests will keep coming back for.

Interactive Wayfinding

Enable your park with smart indoor location-based technology for Mobile, Web, and Kiosk to help your guests find unforgettable experiences and get the most out of their stay.

  • Interactive maps, turn-by-turn Blue Dot navigation
  • Multi-floor and multi-building support
  • Property directory, searchable by name, category, or keyword
Learn more

Advanced Accessibility

Ensure your resort provides inclusive, barrier-free access to all, so your guests can enjoy the amenities and activities with ease.

  • Voice navigation
  • Environmental alerts
  • Speech-to-text search
Learn more

Real-time Resort Management

Increase operational efficiency, keep on top of maintenance issues, find which park attractions are getting the most attention, and direct guests to resort areas that may be getting less interest.

  • Location-based tagging for maintenance issues
  • Real-time rerouting and targeted push notifications
  • Emergency route planning
Learn more

Mapsted Solutions

Explore Mapsted’s comprehensive hyper-personalized marketing products and services and create a better customer experience for your guests

Audience

Audience - Gain deep insights into your market segments

  • Create detailed user personas using rich data
  • Understand your customers and their habits to create finely-targeted niche audiences
  • Go beyond standard audience targeting with real-time highly granular location data
Notify

Notify - Targeted alert and notification management

  • Take advantage of both geofenced and behaviour-based triggers
  • Send contextual, useful messaging to your clients, no matter where they are
  • Access support for multiple third party business intelligence software using our APIs

Frequently Asked Questions

Mapsted’s Indoor Positioning can help resorts and parks manage their large property and enhance customer experience with various features like navigation, tracking, alerts, etc.

Customers can easily use the navigation on their smartphones to move around the property. They can be alerted about the events happening around them. This makes their overall experience stress-free and enjoyable.

Mapsted’s Indoor positioning is completely hardware-free and easy to implement. Our Indoor Maps are fully customizable according to the needs of the management. It enables managers to send notifications and alerts about offers and events to visitors and customers and gives them relevant information about services that are accessible to them.

Take The Stress Out Of Travel

Mapsted’s location technology solutions help your guests enjoy a relaxing vacation and make sure they find everything they’re looking for at your resort.

Download Presentation

Take The Stress Out Of Travel

Mapsted’s location technology solutions help your guests enjoy a relaxing vacation and make sure they find everything they’re looking for at your resort.

Download Presentation