We all have experienced the way technology has developed over the years. This digital era that we are currently living in has worked to make simple tasks much easier and well managed. Ever since the world has turned its eyes towards mobile and computer screens, digital applications have grown more and more popular and important. It’s so easy to simply sit at home and shop for essential goods, book tickets for vacation, entertain yourself and much more. This has been possible due to the advanced innovation in technology that is simplifying various tasks all around the world. The most remarkable developments have been from physical maps to digital navigation. Gone are the days where a person had to find their way on a large sheet of paper full of various route diagrams and figure out the right way to get somewhere. Today, we have a Global Positioning System that enables us to navigate our way to wherever we want to go without any stress or confusion. The best part is that it is super easy to access on a smartphone. Today, we also have Indoor Positioning Systems that enable indoor wayfinding. Indoor wayfinding has the potential to become the future of aviation.
Indoor wayfinding would be confusing for people who are not fully aware about its uses and purpose. There are huge buildings with complex infrastructures all around the world that provide important services like healthcare, education, retail shopping and more. It can be difficult to find your way through these buildings not only for customers and visitors but also for the staff of these organisations. This is where Indoor wayfinding can be very beneficial. This technology will not only help people find the way but also improve the quality of service and customer experience. This will bring in more revenue and help the organisation grow in the market. Indoor wayfinding is growing popular day by day. Various organisations around the world are adopting this technology for its various benefits. Especially after the COVID 19 Pandemic crisis, a lot of organisations were implementing indoor positioning systems to make their services safe for people.
According to a report by Alliedmarketresearch, “The global indoor positioning and indoor navigation market was valued at $2,642 million in 2017, and is projected to reach $43,511 million by 2025, growing at a CAGR of 42.0% from 2018 to 2025.”
Especially for the future of the airline industry, indoor wayfinding has been very beneficial in managing space, assets and crowd at airports. Indoor positioning systems for airports are already implemented in various countries that have large infrastructures. Before getting into the details of how beneficial indoor wayfinding is for the future of aviation, let’s understand what an indoor positioning system is in a bit more detail.
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What is an Indoor Positioning System?
An indoor positioning system helps in locating any object or person in a large indoor space. This technology also helps in activating other features that can be used for management and enhancement of services. It makes simple tasks ever more easier to manage.
According to Alliedmarketreasearch, “Indoor positioning and indoor navigation (IPIN) is a system that provides a central platform to detect or track the geographical location of asset and personnel through the deployment of wireless technologies, such as Bluetooth low energy, Wi-Fi, ultra-wideband, and others.”
How indoor wayfinding can make the future of Aviation services better?
In an airport, there are many entries and exits. There are also various sections that a passenger has to go through to get to their platform. Check-in and security are one of the main segments of the airport where the passengers need to go. In large international airports, it can be difficult for passengers to find their way through the crowd and the complex infrastructure. Indoor wayfinding can help them navigate their way through the entire process of check-ins and security checks.
The future of aviation will enable passengers to easily navigate their way through all the checkpoints step by step right from the entrance. This helps in avoiding confusion and stress of getting lost in the airport. Especially for passengers who are visiting a different country, wayfinding technology makes it easier for them to find their way comfortably. This enhances the passenger experience in the airport and creates a stress free environment. Navigation can be easily accessed by downloading the application on the passengers smartphone.
2. Notifications and alerts
Following the future trends in the airline industry, the indoor wayfinding application can keep the passenger up to date about the status of their flight. This can be very beneficial in important announcements such as delays or cancellations. The passenger can check the details of the flight on the application and plan their timing accordingly. The app can also be integrated with an online check-in feature, where the passenger can check-in and look at where they have to go next. It gives them information about which platform they need to go and they can navigate their way to it.
3. Location Sharing
A lot of times, friends and family decide to meet at the airport or can get separated. This can be stressful for the person as they might feel lost if they are not being able to find their way. With the location sharing feature on the wayfinding app, one person can easily send their location to the other and navigate to them. This makes it easier for people to find others inside the airport without wasting any time.
4. Foot Traffic Management
Managing a huge crowd can be a difficult task on a busy day at the airport. The future of aviation will enable wayfinding apps to be customised in a way that guide passengers through different routes. This can be done to equally distribute the crowd through various entrances and exits. They can easily avoid overcrowding in one place. Especially during this Pandemic time, this is very helpful in order to maintain safety protocols at the airport.
There are various benefits of having an indoor wayfinding system in Aviation services. As the technology develops further, services are definitely going to improve for the future of aviation. Indoor positioning systems are the next big thing in Aviation services to make it smarter and the customer experiences better. There are various companies that offer indoor location based services. Mapsted has one of the world’s leading indoor positioning systems that does not rely on any hardware installations. It is easy to implement, very reliable, accurate and low maintenance.