In-Store Marketing Solutions & Strategies to Drive Sales in 2025

March 22, 2025
Categories:

Big Box Retail & Malls

in store marketing

There’s a widespread belief that traditional brick-and-mortar shopping is on the decline. While many people do prefer the ease and convenience of shopping online, some argue that it lacks the personal touch and human connection of in-person shopping. Typically, older generations tend to shop in physical stores more often than Millennials and Gen Z, who are more drawn to digital shopping due to their increased exposure to screens and social media. For big box retailers, the challenge is to meet the experiential needs of all age groups. The answer lies in adopting in-store marketing solutions and strategies that cater to both traditional in-store shoppers and tech-savvy younger generations.

Six In-Store Marketing Tactics to Help You Out

Here are six ways to take your in-store marketing to the next level and boost sales in 2025.

1. Get personal with geo-targeted notifications

With contextual location-based marketing, you can send personalized notifications to shoppers’ phones when they’re in the vicinity of your store. Offering exclusive deals or promotions can entice them to stop by and check out your products. For example, a clothing store could send a notification to a shopper offering 10% off on their first purchase if they visit the store within the next hour.

Geo-targeted notifications are a game-changer for retailers looking to personalize their in-store marketing. By delivering relevant promotions based on a customer’s precise location, brands can create meaningful connections that drive both foot traffic and conversions. For instance, a sports retailer could send a limited-time discount on running shoes when a customer enters the footwear section of the store.

2. Create unforgettable in-store experiences

Make your store a destination by creating unique experiences that customers will remember long after they leave. Interactive displays, workshops or events can all provide shoppers with a hands-on experience that helps them engage with your products. For instance, a home goods store could create a mock living room where customers can test furniture and decor and even take photos to share on social media.

3. Personalize recommendations using data analytics

By using data analytics to track customer purchase history, preferences and location, you can offer tailored recommendations that speak to their individual needs. For example, a bookstore could send a notification to a customer who frequently buys books on cooking, recommending a new cookbook that just hit the shelves.

4. Bring products to life with Augmented Reality

With AR technology, you can create an immersive shopping experience that allows customers to interact with your products in a whole new way. Shoppers could use their phones to scan a product and see a 3D visualization of it or try on virtual clothing items before making a purchase. For example, a makeup store could use AR to allow customers to try on virtual makeup and experiment with different shades before making a purchase.

Augmented Reality (AR) is transforming in-store marketing by allowing customers to visualize products before purchasing. Whether it’s trying on virtual outfits or seeing how furniture fits in a home space, AR enhances confidence in purchase decisions, reducing return rates and increasing sales. Retailers integrating AR into their strategy are seeing a significant boost in customer engagement and brand loyalty.

5. Harness the power of social media

Connect with customers and promote your store by using social media platforms. Location-based in-store marketing campaigns can help you reach a wider audience, while user-generated content can help build brand awareness and loyalty. For example, a restaurant could encourage customers to share photos of their meals on social media using a specific hashtag and offer a discount on their next visit as a thank-you.

6. Use indoor maps to make store visits intuitive

As shoppers start to return to stores post-pandemic, they’re looking for a seamless and safe shopping experience. Using digital maps to display the store’s layout and surroundings can help customers easily locate products and familiarize themselves with the store. For example, a grocery store could use indoor maps to help customers find specific products and even offer real-time updates on product availability and wait times at checkout. 

Despite the rise of e-commerce, in-store marketing remains a crucial component of retail success. With the right retail marketing strategies, physical stores can offer experiences that online shopping simply cannot replicate—personalized service, sensory engagement and instant gratification. By leveraging modern technologies like location-based marketing and augmented reality, retailers can seamlessly blend digital convenience with in-person shopping.

Implementing Your In-Store Marketing Strategy 

At Mapsted, our goal is to create smart shopping environments that bring the in-store experience to life for retailers of all sizes. We are committed to sustainability and have developed a location technology that is the result of years of innovation and research.

What sets Mapsted apart are these top features:

  • Contextual messaging: Say goodbye to generic messaging and hello to targeted, relevant content. Mapsted’s technology allows you to send personalized messages to customers based on their location within your store.
  • Audience segmentation: Get the right message to the right people. With Mapsted’s audience segmentation feature, you can divide your customer base into distinct groups and send targeted messages to each one.
  • Location-based advertising: Increase sales and brand awareness with our location-based advertising tool. With Mapsted, you can display ads to customers based on their location within your store.
  • Geofencing: Keep track of customer movements with Mapsted’s geofencing technology. You can set up virtual boundaries around specific areas of your store and receive notifications when customers enter or exit those areas.
  • Proximity marketing: Engage customers with Mapsted’s proximity marketing tool. You can send push notifications or promotional offers to customers when they’re within a certain distance of a product or display. 

Final Thoughts

To survive, big-box giants and small- to medium-sized enterprises must chart a new course by reimagining their in-store solutions and strategies. Location-based marketing, which offers a tailored and contextually relevant shopping experience, can steer customers in the right direction, to increase foot traffic, sales and loyalty. With the help of geo-targeted notifications, personalized recommendations and augmented reality, retailers can create immersive experiences that leave a lasting impression. And, with indoor maps and geofencing to guide them, customers will navigate the store with ease, while retailers can streamline their marketing and hoist their profits to new heights. 

If you enjoyed learning about location-based strategies and ways to increase your retail sales in 2025, you would want to check out this blog on retail industry trends for the year ahead and this video on Capitalise on Your Location Data With Location Analytics the value of location analytics.

Frequently Asked Questions

Q1. In-store marketing meaning explained?

Ans. In-store marketing refers to the strategies and tactics that retailers use to promote products and services to customers inside a physical store, with the goal of driving sales, increasing foot traffic, and improving customer experience.

Q2. What is in-store marketing and what are the related activities that will drive sales?

Ans. Some examples of in-store marketing activities that can drive sales include product displays and signage, promotional pricing, product demos, interactive experiences, personalized recommendations, and loyalty programs.

Q3. What are the best In-store marketing ideas?

Ans. The best in-store marketing ideas depend on the specific retailer, its target audience, and the products or services it sells. Some effective ideas include creating an engaging and memorable in-store experience, leveraging social media and influencers, using technology such as mobile apps and beacons, and providing exceptional customer service.

Q4. Why is location technology important for in-store marketing?

Ans. Location technology, such as geo-targeted notifications, indoor maps, and geofencing, can provide a more tailored and personalized shopping experience for customers. This can lead to increased foot traffic, sales, and customer loyalty. Additionally, location technology can help retailers improve store operations and better understand customer behavior and preferences.

Q5. How to increase sales and use in-store marketing solutions to improve customer engagement?

Ans. In-store marketing solutions leverage personalized promotions, interactive displays and location-based technology to create a more immersive shopping experience. These strategies keep customers engaged, enhance brand loyalty and increase sales by delivering tailored messages at the right moment.

Q6. What role does AI play in in-store marketing?

Ans. AI helps retailers analyze customer behaviour, optimize store layouts and deliver hyper-personalized promotions. By using AI-powered insights, retailers can predict shopping patterns, adjust inventory placement and automate marketing efforts for better results.

Q7. How can retailers measure the effectiveness of in-store marketing campaigns?

Ans. Retailers can track foot traffic, customer dwell time, conversion rates and sales data to evaluate their in-store marketing success. Advanced analytics tools and AI-driven dashboards, like those offered by Mapsted, provide real-time insights to optimize marketing strategies for retail stores.

Q8. How does geofencing enhance in-store marketing?

Ans. Geofencing allows retailers to create virtual boundaries around their stores or specific sections, triggering targeted notifications when customers enter or exit these areas. This helps drive foot traffic, encourage impulse purchases and improve customer experience through timely offers.

Q9. What are some cost-effective in-store marketing strategies to increase sales for small businesses?

Ans. Small businesses can leverage digital signage, social media integration, loyalty programs and customer referral incentives to enhance their in-store marketing without a large budget. Location-based push notifications and QR-code promotions are also cost-effective ways to engage customers.

Q10. How can retailers integrate in-store marketing with their online presence?

Ans. Retailers can connect in-store experiences with their digital platforms by encouraging user-generated content, offering exclusive in-store discounts for social media shares and providing seamless mobile payment or pickup options. Consistency in branding across online and offline channels also strengthens customer relationships.

Q11. How to drive in-store sales using geofencing?

Ans. Geofencing allows you to send personalized promotions or push notifications to customers’ smartphones when they are near your store, encouraging them to visit.

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