As we approach the end of 2024, the healthcare sector has increasingly relied on advanced location technologies to elevate health standards and optimize workflow processes within hospital facilities. The use of RTLS, IoT, artificial intelligence, geofence and blockchain systems is transforming the workflow process in healthcare. This blog goes deeper into explaining the process of […]
read moreGetting around a large hospital is never easy. Patients, staff and visitors may get lost or be late locating the right department or a specific room. However, with the help of effective indoor navigation systems, this scenario is changing rather quickly. Here’s how indoor navigation solutions can positively impact the patient experience, staff productivity, operational […]
read moreIn healthcare, every second counts. When a patient walks in, their experience not only depends on the medical care they receive but the service efficiency of their whole journey from getting the appointments, to waiting in the line or any chaotic handoffs. All of this can really cause frustration, and even sabotage patient safety. Fortunately, […]
read moreWhen patients arrive at a hospital, they do not only bring their diseases and injuries, but also their worries, stress and longing for care. Service excellence in healthcare is more than just medical care, it includes every aspect of the patient experience such that they feel supported and valued. Customer service in hospitals plays a […]
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