MAPSTED BLOG

Most organizations don’t struggle with a lack of effort. The real problem is that work moves in too many directions at once through emails, messages, spreadsheets, radios and people’s memories. In this confusion, clarity is lost. Tasks get missed, delays become common and even though everyone works harder, progress seems slower. A workflow automation platform […]

Long waits in your clinic or hospital do more than just frustrate patients. They directly hurt your bottom line by damaging patient loyalty and your facility’s reputation. We’ve all been there: stuck in a waiting room, watching the minutes tick by. You feel ignored, then annoyed, then checked out. And if it happens once, you […]

Businesses used to rely on spreadsheets, audits and handwritten logs to track equipment. This worked until companies grew and assets increased. Teams then realized that often, the problem wasn’t missing equipment, but not being able to find it when needed. Across industries, the same pattern repeats: Digital asset tracking was created to solve this problem, […]

Getting around a large college campus can feel overwhelming. Large campuses challenge people in quiet ways. Students circle buildings to find an entrance that makes sense. Visitors look around for a clue about where to head. Staff still run into unfamiliar wings. And people who need accessible routes face even more uncertainty because the information […]

Walk into any busy store on a weekend. You see bright screens at the entrance, promo offers near the aisles, a small digital sign glowing at the checkout and your phone buzzing with a “10% off today” message as you walk past a brand. That’s in-store advertising — the last moment of influence before a […]

People don’t attend events hoping to get lost. They go to learn something, meet people and discover great booths. But in a big venue with hundreds of stands and long corridors that look identical, it’s easy to get confused. One wrong turn and you might miss a session or the exhibitor you wanted to see. […]

In hotels, airports and other high-traffic buildings, most complaints trace back to unclear information or slow response times. Guests want direction and certainty and staff need accurate data to provide it. IoT closes that gap by giving both sides timely, reliable information. IoT (Internet of Things) is the idea of using connected systems that share […]

Airports deal with constant movement. Flights arrive early or late, passengers move in waves and one delay can ripple through an entire terminal. This is exactly where digital twins in airport management create real value for building owners and managers. A digital twin shows you a live, data-driven view of your airport. You see how […]

What is Service Excellence in Healthcare?  Service excellence in healthcare refers to delivering compassionate, efficient and technology-enabled care that improves patient experience, strengthens hospital customer service and supports better HCAHPS performance. Good hospital customer service shapes how patients see their care and helps ensure a positive experience from start to finish. This blog covers the […]

With the cultural sector continuously evolving, museums are using data to understand visitors in addition to attracting and retaining audiences like never before. As a result, museums use AI, electronic tracking and innovative solutions like Mapsted’s Interactive Maps and Location Analytics Technology to learn about visitor demographics, preferences and behaviours. Also, data-driven findings optimize exhibit […]

More than even before, passing through an airport on the way to a destination can be an exciting adventure for travellers. New amenities, shops and services are making airports a destination all on their own! Technology used in airports has also been undergoing a dramatic evolution. Current trends in the airline industry technology will undoubtedly […]

A historical study of crowd disasters from 1900–2019 shows that over the last 120 years, at the very least, crowd events have always increased. This emphasizes the increasing demand for proper crowd management techniques and solutions. It has become necessary to implement better ways to manage crowds as a core aspect of planning your event. […]

Running a facility includes a challenging task demanding a range of responsibilities, including upholding standards, maintaining the building and managing costs. As a facility manager, you can count on not having to go it alone in keeping your facility running smoothly. Whether you’re dealing with issues related to energy costs, compliance, hybrid workplace utilization, sustainability […]

The pandemic impacted technology trends in higher education more than any event in the last decade. Universities and colleges had to adopt new technologies at an unprecedented pace with the sudden shift to remote learning. Now, as we enter a new era of higher education, there is one question that lingers. Which education industry trends […]

Airports have evolved from merely a point of transfer to an experience in and of themselves. Modern airports are about so much more than just a hub for catching flights, from iconic designs to luscious indoor gardens, luxury lounges and beyond. The most beautiful airports in the world are a blend of aesthetics, comfort and efficiency that […]

If you have ever searched for service on the internet and been instantly provided with three different options all within 10 minutes of your current location, this is due to a sales strategy known as geographic market segmentation.  The modern era has connected businesses to every corner of the world, including markets previous generations may […]

Airport customer experience – also known as CX – has evolved to alleviate passenger frustrations in a variety of ways, all in hopes of reducing the hassles of air travel. The future of air travel, like that of any other industry, is dependent on providing a memorable airport experience. Emphasis is on raising the quality […]

Every business owns assets, such as machines, tools, equipment and vehicles. The real question is: how much of that capacity are you actually using? That’s where asset utilization comes in. In this guide, we’ll walk through: What Is Asset Utilization? So if you ever wondered “what is asset utilization?”,  it’s just a way to compare […]