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Service Excellence in Healthcare: The Role of Customer Service in HospitalsService Excellence in Healthcare: The Role of Customer Service in HospitalsMay 20, 2024

“To cure sometimes, to relieve often, to comfort always.”  This timeless quote by Hippocrates perfectly captures  all of the key components of service excellence in healthcare. When patients arrive at a hospital, they do not only bring their diseases and injuries, but also their worries, stress and longing for care. Service excellence in healthcare is…

10 Cutting-Edge Navigation Technology Trends for Business in 202410 Cutting-Edge Navigation Technology Trends for Business in 2024May 07, 2024

Navigating the world has become remarkably simpler over the past two decades, thanks to rapid advancements in technology. In this blog, we’ll explore the top navigation technology trends shaping businesses in 2024. Recent statistics show a significant reliance on smartphones for maps and GPS navigation across various age groups, highlighting the increasing comfort with technology-driven…

Indoor-Outdoor Navigation: Challenges and Best Solutions for 2024Indoor-Outdoor Navigation: Challenges and Best Solutions for 2024May 04, 2024

Companies leveraging location-based technology gain a significant competitive advantage. By harnessing intelligent technology, these forward-thinking organizations unlock a myriad of benefits that directly impact their bottom line. From elevating customer experiences and driving engagement to streamlining operations and maximizing revenue, the potential is immense. One particularly indispensable application of location-based technology is outdoor-indoor navigation. This…

The 3 Essentials of Location-Based AnalyticsThe 3 Essentials of Location-Based AnalyticsMay 03, 2024

Mapsted’s cutting-edge location-based analytics melds geographic data with operational insights, unveiling potent solutions to your business challenges. By seamlessly integrating Mapsted’s hardware-free technology into your existing systems, you can enhance traditional business analytics tools like BI, CRM, ERP, EAM, and productivity platforms such as Microsoft Office and Google Sheets. Many businesses overlook the depth of…

The Role of Indoor Navigation Systems in Modern Exhibitions & EventsThe Role of Indoor Navigation Systems in Modern Exhibitions & EventsMay 02, 2024

The global exhibitions and events industry market is expected to reach $2.1 trillion by 2032. This represents a growth rate of 6.4% from 2023 to 2032. As this industry expands, new innovations are emerging to enhance and refine the experience. Digital mapping applications and indoor navigation system for exhibitions & events are quickly revolutionizing this…

What is Location Intelligence Technology and How Can It Help You Grow Your Business?What is Location Intelligence Technology and How Can It Help You Grow Your Business?May 01, 2024

Nowadays, “location intelligence technology” is a term frequently mentioned, and its significance extends beyond the realm of real estate. Location is a fundamental aspect that permeates every facet of life. Whether it involves individuals relocating, items being monitored or businesses functioning, the element of location plays a pivotal role in determining business success or failure.…

The Impact of Ultra-Wideband Technology in Indoor LocationsThe Impact of Ultra-Wideband Technology in Indoor LocationsApril 25, 2024

Ultra-Wideband (UWB) is a radio technology helping to transform the landscape of indoor positioning systems. This technology has the potential to help how we navigate, track assets, analyze retail business data and monitor behaviour within indoor spaces. If you are considering a UWB-powered real-time location system (RTLS), this blog will explore UWB technology, its business…

Facility Mapping Software and Its Benefits for BusinessesFacility Mapping Software and Its Benefits for BusinessesApril 18, 2024

Sam, a customer-centric business owner, aims to capitalize on the approaching holiday season by targeting individuals in and around his physical store. However, despite being a growing retailer, he struggles to optimize his marketing investment because much of the localized target marketing relies on Wi-Fi or other external hardware and software. Today, we’ll explore how…

How Effective Retail Store Mapping Can Boost Conversion RatesHow Effective Retail Store Mapping Can Boost Conversion RatesApril 17, 2024

Nearly 20% of retailers in the United States and the United Kingdom believe that their customers would switch to another store if they didn’t have an in-store navigation feature, according to Statista. In today’s highly competitive retail environment, this represents a substantial potential loss in revenue. It underscores the importance of having a well-thought-out store…

10 Strategic Technology Trends for Businesses in 202410 Strategic Technology Trends for Businesses in 2024April 08, 2024

A strategic embrace of technology is imperative for businesses to navigate the ever-expanding digital terrain, poised to revolutionize operations and unlock crucial insights for sustained growth in 2024 and beyond. If you’re seeking guidance on the most impactful strategic technology trends to integrate into your business, this blog sheds light on Gartner’s recent top 10…

Top 9 Use Cases of Artificial Intelligence in the Retail Industry’s Value Chain StagesTop 9 Use Cases of Artificial Intelligence in the Retail Industry’s Value Chain StagesMarch 26, 2024

Artificial Intelligence (AI) technology is the latest buzzword across multiple industries, both for its advantages and the concern about its implications for the labour workforce. Today, one of the notable sectors is the usage of Artificial Intelligence in retail industry. AI technologies are helping retailers to enhance the customer experience, optimize administrative tasks and empower the…

10 Factors To Consider In Your Warehouse Location Mapping Strategy10 Factors To Consider In Your Warehouse Location Mapping StrategyMarch 21, 2024

Are you struggling to efficiently handle your customers’ purchase orders because of a cluttered warehouse layout? Do your warehouse staff members encounter challenges in tracking inventory to fulfill sales orders promptly? Is your warehouse compliant with occupational health and safety guidelines? If even one of these scenarios resonates with you, reconsidering your warehouse location mapping strategy…

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